Code: 3.4.3
Listen actively.
Descriptors
1 · Discover
What you learn at this level
I can show empathy towards others.
2 · Explore
What you learn at this level
I can discuss the benefits of listening to other people’s ideas for achieving my (or my team's) goals.
3 · Experiment
What you learn at this level
I can listen to other people’s ideas for creating value without showing prejudice.
4 · Dare
What you learn at this level
I can listen to my end users.
5 · Improve
What you learn at this level
I can describe different techniques for managing relationships with end users.
6 · Reinforce
What you learn at this level
I can put in place strategies to actively listen to my end users and act on their needs.
7 · Expand
What you learn at this level
I can pull together information from a wide range of sources to understand my end users' needs.