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DigCompConsumers

DigCompConsumers2016

Structure, competences and descriptors of the framework, reproduced from the official publication.

3 areas · 14 competences · 212 descriptors

Areas3 Competences14

1Pre-Purchase

1.1Browsing, searching and filtering information on goods and services

1.2Evaluating and comparing information on goods and services

1.3Recognising and evaluating commercial communication and advertisement

1.4Managing digital identity and profile in the digital marketplace

1.5Considering responsible and sustainable consumption in digital markets

2Purchase

2.1Interacting in the digital marketplace to buy and sell
2.2Participating in P2P and collaborative economy platforms
2.3Managing payments and finances through digital means
2.4Understanding copyrights, licenses, and contracts of digital goods and services
2.5Managing personal data and privacy
2.6Protecting health and safety

3Post-purchase

3.1Sharing information with other consumers in the digital marketplace
3.2Asserting one’s consumer rights in the digital marketplace
3.3Identifying digital consumers competence gaps and limits

Brečko, B., Ferrari, A., The Digital Competence Framework for Consumers, Vuorikari, R., Punie, Y. (eds), EUR 28133 EN, Publications Office of the European Union, Luxembourg, 2016, ISBN 978-92-79-63515-1, doi:10.2791/838886, JRC103155.

Official publication Source attribution

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