Code: 3.1
Sharing information with other consumers in the digital marketplace
To share reviews, knowledge, advice, and experiences in the digital marketplace.
Descriptors
Knowledge
What you learn at this level
- K
Knowing about websites that offer users advice on products and services and understanding that their reliability may vary
- K
Understanding that information can be shared anonymously or through profiles
- K
Knowing how to find sites, communities, and social media groups where consumers help each other solve problems with products and services
Skill
What you learn at this level
- S
Evaluating the information that peers are sharing digitally about goods and services.
- S
Judging the value of the content to share and the target audience to share it with
- S
Sharing experiences with fellow consumers on social media and digital platforms
- S
Providing advice to other consumers through social media, discussion fora, online rating, etc.
Attitude
What you learn at this level
- A
Being active in sharing one’s opinions regarding products and services
- A
Weighing the benefits and pitfalls of experiences and reviews shared by other consumers
- Learning outcome types
- K — What you need to know: theoretical understanding and factual information.
- S — What you can do: practical and technical abilities.
- A — How you approach things: values, dispositions and behaviours.