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Post-purchase · DigCompConsumers | ExplorerHub
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DigCompConsumers
Post-purchase
Code: 3
Post-purchase
Competences
3.1
Sharing information with other consumers in the digital marketplace
To share reviews, knowledge, advice, and experiences in the digital marketplace.
3.2
Asserting one’s consumer rights in the digital marketplace
To know one’s rights and responsibilities as a digital consumer. To assert one’s rights after making a purchase and to know how to solve problems and disputes.
3.3
Identifying digital consumers competence gaps and limits
To understand gaps and limits of one’s digital consumer competences. To keep updated with developments in the digital marketplace that have an influence on one’s opportunities and risks as a digital consumer.