Code: 4.1.3 · Adults
Personal Data Protection
Descriptors
Knowledge
What you can do at this level
- Kdigitaldaily-lifelarge-majority
Understands that consumers of financial services enjoy rights with respect to their personal data and that they have discretionary control over it
- Kdigitaldaily-lifelarge-majority
Aware of the existence of national authorities in charge of data protection and of their role in a financial context
- Kdigitallarge-majority
Aware of the security implications on personal data of storing financial documents online
- Kdigitaldaily-lifelarge-majority
Understands that financial service providers and companies may store personal information: - To personalize offers based on the customer's stored profile, which is used to infer the customer's price sensitivity, product preferences and relevant behavior (e.g. in the context of telematics insurance) ; - To track certain relevant actions and behaviour of customers during the contract period (e.g. loan repayment history, driving behaviour based on telematics in the context of car insurance)
- Kdigitaldaily-lifelarge-majority
Understands the (financial) consequences and risks of sharing or disclosing personal data (including identification numbers, account information, or other identifying information such as address, birth date or government-issued numbers) whether digitally or through other channels
Skill
What you can do at this level
- Sdigitaldaily-lifelarge-majority
Able to protect personal data online
- Sdigitallarge-majority
Assesses personal data requests by financial service providers to decide whether it is relevant to provide such information
- Sdigitaldaily-lifelarge-majority
Appropriately manages one’s own digital footprint in a financial context, to the extent possible
- Sdigitalresiliencedaily-lifelarge-majority
Avoid engaging in risky behaviours involving one’s own personal data in a financial context
Attitude
What you can do at this level
- Adigitaldaily-lifelarge-majority
Confident to revoke authorisations to access, use, or store personal data from financial service providers and companies when necessary
- Learning outcome types
- K — What you need to know: theoretical understanding and factual information.
- S — What you can do: practical and technical abilities.
- A — How you approach things: values, dispositions and behaviours.