Codice: 3.4.3

Listen actively.

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Descrittori

1 · Discover

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I can show empathy towards others.

2 · Explore

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I can discuss the benefits of listening to other people’s ideas for achieving my (or my team's) goals.

3 · Experiment

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I can listen to other people’s ideas for creating value without showing prejudice.

4 · Dare

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I can listen to my end users.

5 · Improve

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I can describe different techniques for managing relationships with end users.

6 · Reinforce

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I can put in place strategies to actively listen to my end users and act on their needs.

7 · Expand

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I can pull together information from a wide range of sources to understand my end users' needs.